How-To Articles
Step-by-step guides to help you achieve specific tasks and master features.
27 articles
Configuring Menus Not Appearing at Point of Sale
Resolve issues with menus not appearing on your point of sale using our step-by-step guide. Verify menu settings, dates, categories, and revenue centers to ensure smooth operation. Follow these steps to configure your...
Few readersRefresh and Clear Cache in the Point of Sale
Learn how to refresh and clear the cache of your POS app to resolve minor technical issues and improve performance. Follow our step-by-step guide to quickly close and relaunch the eatOS app on your device for a smooth...
Few readersDrive - Thru Capturing on POS & POP
Learn how to auto-capture drive-thru orders from both the Point of Sale (POS) and Point of Purchase (POP) apps with ease. Follow step-by-step instructions for each app to input customer and vehicle information, ensuri...
Few readersAdding Tip to a Paid Check
Learn how to efficiently manage tips on your POS and eatOS dashboard with our guide. Follow these steps to add or adjust tips on paid checks directly at your POS and understand when to use the dashboard for post-batch...
Few readersGuide on Constructing a Menu
Introduction\ \ This document will walk you through the process of creating your restaurant menu for your Point-of-Sale. It is designed in a step-by-step guide or in a recommended order to easily organize your menu of...
Few readersGuide to Transferring Tickets
Learn how to efficiently transfer tickets in your POS system with our step-by-step guide. Manage and transfer active, fired, or saved transactions seamlessly between employees.
Few readersFixing Spreadsheet Validation Errors: Menu Management
Discover how to fix spreadsheet validation errors with our guide on menu management. Upload your spreadsheet, address errors, and seamlessly import menus to enhance efficiency. Ensure your menu appears on your point-o...
Few readersManaging Product Prices on Your Dashboard
Learn how to efficiently manage and update product prices on your dashboard. Follow step-by-step instructions for using the Menu Builder and Products section. Ensure your pricing is always accurate and competitive.
Few readersUsing the Reordering Feature in Your POS
Discover how to use the reordering feature in your POS system to streamline the ordering process and enhance customer satisfaction. Learn how to initiate a reorder, customize items, and proceed to payment effortlessly...
Few readersHow to add Adyen Card Reader into Your Dashboard
Introduction\ \ This article outlines the steps required to successfully add your new card reader to the eatOS dashboard, enabling you to start processing payments efficiently.\ \ Adding a New Card reader from the har...
Few readersViewing Order Wait Times
Tracking order wait times is a crucial part of ensuring excellent service and operational efficiency in a restaurant. Monitoring how long each order takes to be processed allows management to identify bottlenecks, opt...
Few readersManaging Employee Access and Permissions
Explore the customization of roles and permissions in this guide to safeguard your restaurant's data and ensure data integrity. Limit access to sensitive information, manage multi-location permissions, and handle empl...
PopularConnect, Detect, & Test Printer (w/ POS)
Optimize your restaurant's order processing with eatOS's Printer Management feature. This comprehensive guide delves into the seamless process of connecting, detecting, and testing printers with eatOS POS. Discover ho...
Some readersPrinter Management Guide
Optimize your restaurant's workflow and enhance order processing with eatOS through this comprehensive guide on assigning printers. Uncover the significance of printer assignments, identify your restaurant's specific...
Some readersA Guide to Constructing a Menu
Craft restaurant-quality menus tailored to your exact specifications with eatOS! Our revolutionary software simplifies the process of designing and uploading menus online. Featuring beautiful templates and a myriad of...
Some readersSeamlessly Add Revenue Center
Empower yourself to expand your restaurant's reach and boost profitability with our step-by-step guide. From integrating POS systems to tracking performance, elevate your business management using eatOS, your ultimate...
Some readersReceipt Builder
Explore the revolutionary eatOS Receipt Builder – a user-friendly solution that eliminates the struggle of creating complex receipts from scratch. With this tool, you can effortlessly generate industry-standard invoic...
Some readersTime Clock Management
Streamline workforce tracking and optimize labor management with eatOS's Time Clock Management feature. This guide explores the efficient process of tracking employee work hours, breaks, and shifts using eatOS Time Cl...
Some readersNavigating Guest Feedback
Discover the impact of real-time guest feedback with eatOS and optimize your restaurant's success. Gain valuable insights from customers to enhance the dining experience, boost ratings, and address issues before they...
Some readersStep-by-Step Guide: Splitting Checks
Empower your restaurant staff with our step-by-step guide for a seamless dining experience. Learn to effortlessly split items, calculate tips accurately, and handle diverse payment options. Elevate efficiency and opti...
Some readersA Guide to Employee Time Management
Efficiently navigate scheduling, attendance tracking, and performance management with eatOS in this guide. Streamline workforce productivity and reduce labor costs effectively. Master employee scheduling, attendance t...
Some readersGuide on navigating the dashboard home
"Unlock the full potential of your restaurant management with our in-depth guide to the eatOS dashboard home section. Navigate seamlessly through key features, access real-time data, and optimize your restaurant opera...
Few readersHow to Send Digital Receipt
Explore the benefits of digital receipts for your restaurant, such as reducing paper waste, improving customer experience, and gaining valuable insights. Customize receipt settings and automate delivery to enhance eff...
Few readersRestaurant Schedule Addition Guide
Effortlessly assign shifts, manage employee availability, and optimize restaurant operations with our step-by-step guide. Craft custom schedules, handle changes, and elevate your workforce management for a well-organi...
Few readersSet Timed Pricing
Maximize profits with eatOS' Timed Pricing feature, effortlessly setting custom prices based on the time of day or specific days of the week. Ensure your restaurant maximizes revenue potential. Dive into the details t...
Few readersEditing Orders: Dashboard Tutorial
Effortlessly modify your orders using our step-by-step guide on the eatOS dashboard. Make changes, assign transactions, and add tips hassle-free, elevating your order management experience with user-friendly features.
Few readersHow to Connect CFD to POS
Effortlessly integrate a Guest Facing Display (CFD) with your Point of Sale (POS) system using eatOS. Follow our guide for easy steps to connect the CFD via Bluetooth or IP, enabling real-time order information dis...
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