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Drive - Thru Capturing on POS & POP

Learn how to auto-capture drive-thru orders from both the Point of Sale (POS) and Point of Purchase (POP) apps with ease. Follow step-by-step instructions for each app to input customer and vehicle information, ensuri...

Introduction:

This article will cover the necessary steps to show how to auto-capture from the Point of Sale and the Point of Purchase apps.

Table of Contents:

Point-of-Sale

Drive-Through Order Type

Step 1: From the New Order screen, select Drive Thru as the order type.

Order Screen
Order Screen

Step 2: Begin by adding the following information:

2a. Customer Name

2b. Email

2c. Phone Number

2d. Vehicle Type

2e. Vehicle Color

2f. Vehicle Brand

2g. Vehicle License Plate

Drive - Thru Information
Drive - Thru Information

Step 3: To save the vehicle information tap + Add Vehicle button.

Note: You have the option to enter a physical address; if an address is entered, this will be saved in your guestbook list.

To learn more about your guestbook, click here.

+ Add Vehicle Tab
+ Add Vehicle Tab

Step 4: Tap the X icon and proceed to place the customer order.

Order Placing
Order Placing

Step 5: When viewing tickets, the ticket will display a steering wheel icon, indicating this is a drive-thru ticket.

Steering Wheel Icon
Steering Wheel Icon

Point-of-Purchase

Drive-Through Order Type

Step 1: From the main POP ( Point-of-Purchase ) screen, begin to place orders

Order Screen
Order Screen

Step 2: Once you have finished placing the orders, tap on Order

Order Tab
Order Tab

Step 3: Here you can view the customer's order, Select Drive Thru from the order type

Drive - Thru Tab
Drive - Thru Tab

Step 4: Begin by entering the following information:

4a. Customer Name

4b. Email

4c. Phone Number

4d. Vehicle Type

4e. Vehicle Color

4f. Vehicle Brand

4g. Vehicle License Plate

Drive - Thru Information
Drive - Thru Information
Drive - Thru Information
Drive - Thru Information

Step 5: To save the vehicle information tap on + Add Vehicle button.

Note: You have the option to enter a physical address, if an address is entered this will be saved in your guestbook list.

+Add Vehicle Button
+Add Vehicle Button

Step 6: Tap the X icon to proceed to Fire or Charge the order.

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Updated on: 11/28/2025

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