Step-by-Step Guide: Splitting Checks

Introduction

Mastering the Art of Efficient Check Splitting: A Guide to Point-of-Sale Solutions

In today's diverse and dynamic business landscape, catering to various customer preferences is essential for success. One such preference is the ability to split payments, where customers can divide the total cost among multiple payment methods or individuals. Whether you own a restaurant, manage an online store, or operate any other type of business, understanding how to process split payments is becoming increasingly important.

Table of Contents

In this article, you will be guided on the process of handling payments through the method of "Split Check."

Split – is when customers prefer or request for distribution of multiple products across multiple checks to split the total payment. You can perform a split charge by seats, evenly, or a custom split, depending on customers’ preferences.

How to perform Split by Seat (Table Service)

Step 1: Initiate transaction by selecting the Table from your POS. Select the table and the number of seats to occupy.

Step 2: Perform order transaction: The sample below is an order transaction from Table 1 occupying 4 seats.

Step 3: After taking the customer's order, tap Charge button and will be directed to select payment type.

Step 4: Select "Split Check"

Step 5: Select By Seat and payment will automatically split according to the number of seats selected. Click pay to proceed.

Step 6: Select proceed to continue with payment.

Note: Product additions are not allowed after the check has been split. remerge and save to add more items or start a new order.

Step 7: Process payment according to customer preferences, choose from the split ticket to process and accept payment. Repeat steps for the subsequent payment until all checks in the queue are successfully paid.

How to perform Split Evenly

Step 1: Once you have taken the customer's order and chosen the "Charge" option, proceed to select the payment type as "Split."

Step 2: Select Evenly and select the number of customers to charge payment evenly. Click Pay and select Proceed to continue with payment.

Step 3: Process payment according to customer preferences. Repeat steps for the subsequent payment until all checks in the queue are successfully paid.

How to perform Custom Split

Step 1: Once you have taken the customer's order and chosen the "Charge" option, proceed to select the payment type as "Split".

Step 2: Select Custom and select the number of customers to charge payment.

Step 3: Select the item from the left ticket preview panel and select the created check. Repeat per product per check as necessary. All items or products need to be distributed from parent tickets to child tickets to proceed with the payment flow. Click pay to proceed.

Step 4: Select Proceed to continue with payment.

Step 5: Process payment according to customer preferences. Repeat steps for the subsequent payment until all checks in the queue are successfully paid.

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Updated on: 10/30/2025

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