Printer Management Guide

Introduction

Welcome to our article on "Assigning Printers." Once your Point-of-Sale system has seamlessly detected the available printers, this guide will provide you with an in-depth overview of each function, enabling you to make informed decisions when selecting the appropriate printer for specific job designations. Whether you're running a restaurant, retail store, or any other business, efficiently assigning printers to different tasks can significantly enhance workflow and productivity.

Table of Contents

_Three default printer functions available are:_

_Two dynamic printer functions available are:_

Default Printer Functions

The Kitchen Order Ticket (KOT) serves as a digital method for transmitting orders to the kitchen staff. This ticket contains essential information, including the table number, the items ordered, their quantities, and any applied modifiers or add-ons.

Step 1: Navigate through the Settings tab > select Advanced \> select Printers.

Step 2: Select your default KOT printer model from your printer assignment panel.

Step 3: Results in it becoming the universal printer that prints all products.

Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.

Assigning Default Bill and Receipt Printer

The bill/receipt printer is utilized to print order bills and transaction receipts, which can be customized for both customer and merchant copies.

Step 1: Navigate through the Settings tab > select Advanced \> select Printers.

Step 2: Select your Bill/Receipt printer model from your printer assignment panel.

Step 3: Results in it becoming the universal printer that prints all receipts.

Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.

Any order containing custom items only will be received by this printer.

Step 1: Navigate through the Settings tab > select Advanced \> select Printers.

Step 2: Select your Default Custom Item printer model from your printer assignment panel.

Step 3: Results in it becoming the universal printer that prints all custom items.

Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.

Dynamic Printer Functions

Note: You have two options to assign a Product-Specific Routing Printer: through the Dashboard or the POS.

Step 1: Log in to the eatOS dashboard \> select Menu Management \> select Products.

Step 2: Hover to the date section and select the pencil icon to edit the existing product or click + New Product to assign printer.

Step 3: Designate printer assignment.

Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.

Step 1: Navigate through Settings tab > select Menu Management \> select Product.

Step 2: Select existing product or + Add button to add a new product and to assign a printer.

Step 3: Designate printer assignment by Assigned Printer pop-up selector.

Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.

Assigning Category-Specific Routing

Note: There are two ways you can Assign a Category-Specific Routing Printer: Dashboard or POS.

Step 1: Log in to the eatOS dashboard \> select Menu Management \> select Categories.

Step 2: Hover to the date section and select the pencil icon to edit the existing category or click + New Category to assign printer.

Step 3: Designate printer assignment.

Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.

Step 1: Tap on Categories

Step 2: Select an existing category name

Step 3: Assign your category to a specific printer station to print from.

Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.

Back to top

Updated on: 09/15/2025

Share your feedback

Send My Feedback Cancel

Thank you!