Getting Started - Printer TSP654II

Introduction

This article outlines the fundamental steps to professionally initiate the connection and testing procedures for TSP654II and TSP654 printer models. Follow concise instructions for the basic steps required to seamlessly plug and test these printers, ensuring a smooth integration into your operational environment. Elevate your proficiency in the initial setup for optimal performance with this comprehensive overview.

For Models: TSP654II/ TSP654

Manufacturer: Star Micronics

Table of Contents

Unboxing

Connecting via LAN

To connect your printer by Ethernet cable, follow the steps below.

Step 1: Connect one side of the LAN cable to your Router/Hub

Step 2: Connect the other side of the LAN cable to the LAN connector of the printer.

Connect via USB

Alternatively, you have the option to connect your printer using a USB cable. To do so, follow the steps below to get started.

Step 1: Make sure the printer is Unplugged, To avoid printer damage.

Step 2: With a screwdriver, remove the two top screws holding the interface card in place.

Step 3: Remove the interface card unit by gently pulling in the direction of the arrow above

Step 4: Once you have removed the interface, gently slide the new interface in until it is firmly seated.

Step 5: Secure the new interface card using the two screws that were extracted in step 2.

Step 6: Lastly, run a self-print test. The interface should show USB, as shown below.

Connecting the AC adapter

Step 1: Connect the AC adapter to the power cord.

Step 2: Connect the AC adapter to the connector on the printer.

Step 3: Insert the power cable plug into an AC outlet.

Turn power ON

Turn the power off

Loading Paper Roll

Make sure you are using the correct paper roll.

Step 1: Push the cover open lever and open the printer cover.

Step 2: Load the paper as shown in the image below and pull the leading edge of the paper straight towards you.

Step 3: Push on both sides of the rear cover to close it.

Self-Printing

Learn how to detect your IP address by performing a self-print.

Step 1: Turn the printer Off

Step 2: Hold down the Feed button and turn the printer On.

Step 3: Release the Feed button after 5 seconds. The printer will produce two sheets of information. Keep the second sheet, as it will display the detected IP address within a bordered box. This sheet also contains subnet and gateway information. This information may be useful for troubleshooting purposes if the printer isn't detectable.

Category Routing Level

The following guide will show you how to route categories once you have named your printers on the Point of Sale. You can route categories directly from the POS or the dashboard.

Step 1: From the Point of Sale (POS) settings navigate to Menu.

Step 2: Select Categories

Step 3: Select a category name, then assign the printer. The products within the category will be routed to the assigned printer.

Product Level Routing

Learn how to route your products at the product level by following the steps below.

Step 1: Tap ( a) or slide the dropdown arrow down ( b) to open settings page.

Step 2: Tap on Menu

Step 3: Tap on Products

Step 4: Select a product and assign a printer. The printer you assign to your product will eventually be routed to the assigned printer.

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Updated on: 01/19/2026

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