Guide to Closing Open Paid Orders

Introduction

Ensure a smooth and efficient order management process with eatOS by learning how to promptly close a pending order. In this guide, we'll walk you through the simple steps to finalize and close orders, allowing your restaurant to maintain accuracy and streamline operations. Whether it's for in-house dining, takeout, or delivery, mastering the art of closing pending orders ensures timely and precise order fulfillment. Join us as we explore the user-friendly features of eatOS, empowering you to manage orders seamlessly and provide a top-notch experience for both your staff and customers.

Table of Contents

Close a Pending Order Dashboard

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Step 1: On your eatOS Dashboard, navigate to the left side menu and select Sales

Step 2: On the Sales Section tap on Transactions

Step 3: On the list of Order Tickets select the ticket that needs to be closed by tapping it.

Step 4: Next tap on the Close Order button

Close a Pending Order POS

How to Close a Pending Order on eatOS Point of Sale myeatOS

myeatOS837 subscribers

Step 1: On your POS Home Screen navigate to the left side navigation menu and select Tickets

Step 2: Then select the Order Ticket from the list that needs to be closed

Step 3: Tap on the Close button to close the ticket.

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Updated on: 08/21/2025

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