How to Add or Edit a Tip

Introduction

Fine-tuning the tipping process is a crucial aspect of delivering exceptional customer service in the restaurant industry. In this guide, we'll delve into the steps to edit tips seamlessly using the eatOS platform. Whether you're customizing tip options for different service scenarios or adapting to industry standards, having control over your tipping settings ensures a fair and transparent experience for both staff and patrons. Join us as we navigate through the user-friendly features of eatOS, empowering you to effortlessly edit tips and enhance the overall gratuity process at your establishment

Table of Contents

Adding or Editing a Tip on Dashboard

How to edit tip from eatOS dashboard myeatOS

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Step 1: On your eatOS Dashboard, navigate to your left side navigation bar and tap on Sales.

Step 2: On the "Sales" section navigates and tap on Transactions

Step 3: On the Transaction Section, you will be able to see the list of Sales Transaction. Select the transaction that needs the tip amount added or updated.

Step 4: After selecting the sales transaction tap on Edit Order

Step 5: An OTP or Authentication code will be sent to your Store Manager's email, enter the Authentication code and tap on verify to proceed.

Step 6: Next, tap on the transaction you want to edit.

Step 7: Input the tip amount.

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Step 8: Tap Update to save the changes made.

Adding or Editing a Tip on POS

How to edit tip from eatOS Point of Sale myeatOS

myeatOS837 subscribers

Step 1: To update tips on the POS, on your main screen, navigate to the left side navigation bar and tap on Tickets

Step 2: On the Tickets Section select the Order Ticket that needs the tip to be updated

Step 3: Slide the Total Cash Payment to the left.

Step 4: Tap on Add tip (If there's no tip added yet) or Edit Tip (If there is an existing tip amount)

Step 5: Input the new Tip Amount and tap the "X" icon to save the changes

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Updated on: 08/31/2025

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