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Online Ordering & Delivery Guide

Unlock growth and customer satisfaction with our guide on mastering online ordering and delivery services for your business! Follow step-by-step instructions to set up efficient systems, tailored to your restaurant's...

Introduction

Welcome to our Online Ordering & Delivery Guide! In this comprehensive resource, we'll guide you through the ins and outs of navigating the world of online ordering and delivery services. From setting up your platform to optimizing delivery processes, we've got you covered every step of the way. Let's embark on a journey to enhance your online presence and streamline your delivery operations!

Table of Contents

How to Set Up Online Ordering Delivery Settings

Online Ordering - Delivery eatOS

Enabling Doordash Integration

Doordash serves as a crucial bridge between customers and businesses. Introducing it to your eatOS system opens doors to new possibilities. Here's how to make it happen:

Step 1. Contact Your eatOS Account Manager: Express your interest in integrating Doordash.

Step 2. Connect with eatOS Support: Alternatively, initiate integration by reaching out to eatOS Support, who will expertly guide you through the process.

How to Add a Delivery Zone

Creating well-defined delivery zones is pivotal for accurate delivery fees. Here's your step-by-step guide:

Step 1. Access Your Dashboard: Log in and navigate to the Online Ordering section, then select Delivery.

Step 2. Click "Add Delivery Zone:" Initiate the setup process.

Step 3. Select Zone Type:

a. To designate a delivery zone by clicking on the map area, choose the "Shape" option. Draw the designated area on the map and tap the add the shape details button:

i. Delivery Zone Name - The name assigned to a specific geographic area for delivery services.

ii. Color - The designated color associated with a delivery zone for easy identification.

iii. Delivery Fees ($) - The charges applied for delivery services within the designated zone.

iv. Tap Save to save the delivery details. - Press the "Save" button to store the entered information regarding the delivery zone.

b. Choose "Circle" to define a zone based on radius and enter the delivery zone details.

i. Delivery Zone Name - The name assigned to a specific geographic area for delivery services.

ii. Color - The name assigned to a specific geographic area for delivery services.

iii. Delivery Radius (miles) - The distance from the delivery origin points within which orders are delivered.

iv. Delivery Fees ($) - The charges applied for delivery services within the designated zone.

v. City - The name of the city where the delivery zone is located.

vi. State - The state where the delivery zone is situated.

vii. Postal Code - The postal code associated with the delivery zone.

viii. Tap Save to save the delivery details. - Press the "Save" button to store the entered information regarding the delivery zone.

How to update or edit a delivery zone:

In the same section - Online Storefront - Delivery

Save Your Settings: Once you've entered the necessary details, save your settings to solidify the delivery zone configuration.

By following these steps, you'll adeptly harness the power of online ordering and delivery services. With seamless Doordash integration and well-structured delivery zones, your business will efficiently cater to customer demands and thrive in the ever-evolving digital landscape.

Embracing online ordering and delivery is more than a trend – it's a strategy that elevates your business and enriches customer satisfaction. Through seamless Doordash integration and meticulous delivery zone setup, you'll seamlessly provide the convenience modern consumers crave, propelling your business to the forefront of technological innovation in the industry.

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Updated on: 06/11/2026

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