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July 12, 2024

eatOS Staff

The Future is Self-Serve: Kiosk Market Poised for Explosive Growth, Hitting $71 Billion in 2034

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Unveiling the Booming Kiosk Market: Growth Drivers & Challenges

According to Fact.MR, the latest updated research report claims that the kiosk market around the globe will be valued at US$ 29.45 billion in 2024 and will further progress with a CAGR of 9.2% through 2034.


Kiosks utilize the offers available to meet shopping needs with the help of an upselling tool. The kiosks allow the user to surf those products online and accordingly purchase the spot. It reduces the queueing, leading to an enhanced checkout experience.


The market for kiosks has been on the rise at a very fast rate as today's customers like shopping at user-friendly places. This is in contrast to customers and end users in the market today who are always after faster and more convenient shopping due to their busy lives. As shown by the manufacturers, this has resulted in the incorporation of the latest technology and intelligent shopping processes into kiosks.


Machine Learning, Artificial Intelligence, the Internet of Things, and Wireless Internet connectivity add a lot of innovation to the kiosk manufacturers, and changes further strengthen the elements of giving the human face to connectivity. In the future, different kinds of Kiosks shall be used inside the premises for purposes like bill payments and helping passengers of the Public Transit.


The demand for product vending machines has been surging globally in coherence with everyday appliances, thus the ATM market. This has resulted in North America and East Asia maintaining the lead within regional markets with a combined share of around 60% in installed ATMs and POS terminals.


Important Market Takeaways from Fact.MR's Research

The global kiosk market is expected to expand with a CAGR of 9.2% from 2024 to 2034. By the end of 2034, the market of kiosks is expected to go over $71.02 billion. In 2024, the US economy was projected to be worth US$ 8.05 billion.


The China market is pegged to capture a 48.9% market share in the East Asia market by 2024. Kiosk sales in Japan are pegged to reach US$ 1.87 bn by 2024. The North American market is likely to grow at a CAGR of 8.3% during the forecast period 2024-2034.


The demand for self-service and convenient access to services is growing in the market. Kiosks include artificial intelligence and machine learning, which provide increased predictive analytics and tailored experiences.


It is, therefore, logical that this type of activity remains in retail, hospitality, healthcare, and transportation through self-service options. Kiosks help such companies automate their transaction and other repetitive tasks, which will finally lead to output efficiency and cost reduction. Kiosks are automated even further with artificial intelligence and machine learning in place for the functionality of predictive analytics and improving user experiences. What this means is that kiosks will make viable suggestions in line with an individual's choice.


The ongoing evolution of kiosks has been toward interfaces that are much more intuitive and user-friendly. To this end, user interfaces with enhanced touchscreens, interactive displays, and haptic and higher resolutions now come standard with ergonomic design.


The Expensive Infrastructure and Permits

The high initial investment in the interactive kiosk and the continuous need for maintenance act as some of the challenges the self-service kiosk industry is facing. Expensive infrastructure and licensing are thus two primary factors that currently limit the growth of the market and adversely impact sales.


Now, by a hacker's activity, it even becomes possible to expose data that is kiosk-sensitive: details of the financial instrument and customer contact information, among the rest of the reported personally identifiable information. Extra security for such devices is required, as this is an extremely easy target for hackers, which maintains steady growth in the market. 


Country-Wise Insights

North America is also projected to capture 38% part of the kiosk industry by 2024. Being the most urbanized and highly populated region, Asia has experienced dramatic growth in ATM deployment, especially in China, India, and Japan, among others. This fast growth can be largely attributed to the fast urbanization of Asian countries with high rates of population growth and increased demand for self-service service options.


Almost seventy-two percent of the North American region will be captured by the US by 2024, the reasons this company has remained at the helm of the market are the high availability of suppliers for digital kiosk display in the US and the early adopter of technology to lead the industry way back at the start of this century. The periods of major globalization, digitization, and the use of smart devices in almost all these industries are expected to drive this market into rapid growth shortly as well. 


Sales of kiosks in China are growing at a fast pace due to the country's expanding tourism industry. There is a much higher demand in China for ATM kiosks because most people there are switching to smart ATMs that already have interactive touch screens. The market is also set to grow as further innovations, like speech-to-text and other smartphone integrations, take off over the coming years. Chinese consumers are getting used to technology and comfortable dealing with companies online. Several customers appreciate speed and convenience, either for every order made at a pay station, when ordering take-out or for doing bank transactions or activities such as buying tickets.



Disclaimer: This article is informative and not for promotional purposes. Moreover, the content belongs to the owner and there are no affiliations or marketing motives behind it.


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About eatOS

Since 2017, eatOS has championed "Restaurants Made Simple" through its integrated ecosystem of products. This AI-driven restaurant management technology, tailored for boutique eateries and large-scale chains, boasts an advanced Point of Sale, intuitive kitchen interfaces, table-side ordering and payment solutions, self-service kiosks, and an expansive online ordering and delivery platform. We're redefining the dining landscape, ensuring efficiency, and elevating guest experiences.

 

eatOS POS Inc. | 1111 Brickell Avenue FL 10, Miami, FL 33131 | eatOS.com

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