Remember those old, big, and clunky cash registers? More like dragging around a weight to quickly process payments. Well, it has certainly come a long way from restaurant payment systems. Ultimately, the biggest change has been the advent of handheld point-of-purchase (POP) systems.
This is exactly what the article contains: the interesting evolution of the restaurant payment system and how handheld point of sale empowers restaurants to run operations smoothly enriches customer experience, and ultimately drives more bottom-line revenue.
Why Ditch the Cash Register for a handheld Point-of-Sale System?
A PYMNTS report found that 70% of restaurant patrons consider waiting to pay the most frustrating aspect of their dining experience. Restaurant payment systems like mobile ordering and self-service kiosks significantly reduce wait times, leading to faster service and happier customers.
There's a certain nostalgia about cash registers, but today they are one of the largest bottlenecks in quick restaurants. Here's why handheld point of sale is the future of restaurant payments:
Mobility Matters
Hand-held Point-of-purchase systems untether you from a fixed cash register. Imagine servers taking orders tableside, processing payment then and there, and without waiting for others. That translates into more efficient waiting, more content customers, and more tables turned.
Efficiency is the Key
Handheld point-of-sale systems streamline ordering and payment processing. They mostly come with intuitive interfaces and pre-programmed menus, so personnel can take orders easily and, in some cases, heap process them in easy steps.
Embrace the Power of Data
The hand-held point-of-sale devices are data powerhouses. They capture invaluable sales data, track inventory levels, and let you know, in real time, the performance of your business. Now you can make data-driven decisions regarding your menu prices, staffing arrangements, and promotional offers.
Lesser Mistakes, More Security
No more handwritten receipts and manual computation. A handheld point of sale system: digital order entries and secure payment processing eliminate error possibilities. In other words, both you and your customers will have enhanced accuracy and reduced risks from fraud.
Handheld point of sale lets you craft personal payment experiences with customers. Customers can pay right at the table, split their check by item or amount, redeem loyalty points, or even leave digital tips, all at a tap of the screen. This will increase overall customer satisfaction and repeat visits.
Choosing the Right Handheld Point of Sale for Your Restaurant
Abound with handheld point-of-sale systems, finding the best system for your restaurant might turn out to be a cumbersome task. Here are some key points you need to consider:
Features
Ponder over the features that the system offers and whether they support your needs. Some point-of-sale systems are more focused on inventory management, and some are designed for customer relationship management.
The system should be user-friendly to your employees. It should also be easy to use to make it possible for your employees to navigate through it with ease. Ensure that the system contains features that are easy and intuitive and that it provides adequate training resources for your team.
Integration Capabilities
Make sure that the handheld point-of-sale is integrated with third-party applications such as accounting and online ordering software you may be using.
Scalability
Consider your expansion plans. Get a system that's going to grow with your business, accommodate more staff, and increase sales.
Cost
Handheld point-of-sale systems are available at price points, ranging from. Think of the features, scalability, and extra ongoing costs of support.
Unlock the Full Potential of Your Restaurant with a Handheld point of sale System
What this new generation of handheld point-of-sale is going to do in replacing traditional cash registers at restaurants is purely phenomenal. Putting the power into the hands of the restaurant to be able to take their concept to a different level through streamlined operations, better customer experiences and valuable data insight is something that will benefit the industry greatly.
Do not think twice! Choose eatOS payment solutions and handheld point-of-purchase systems, and grow your restaurant. With this handheld point-of-sale technology at your side, experience a little mobility and raise the efficiency of the customer experience at your restaurant. Book a demo with us to learn more about the benefits of our restaurant technology today.
